Oculus Documentation home pagelight logodark logo
  • Support
  • Dashboard
  • Dashboard
  • General & Products
  • Integration
  • Management & Billing
  • ACCOUNT MANAGMENT
    • IP Authorization
    • Plan Auto-Renewal
    • Bandwidth Auto-Renewal
    • Switch to Monthly plan
    BILLING
    • Payments
    • Removing Credit Card
    • Refunds
    • IP Suspicion
    BILLING

    Refund Policy

    Learn about our refund eligibility and how to request a refund if needed.

    Oculus Proxies provides refunds for subscriptions canceled within 5 days of the initial payment, as long as your total bandwidth usage is under 50MB.

    You can track your current bandwidth usage in the Oculus Proxies dashboard to verify if you meet the refund criteria.

    Yes. We may decline or cancel orders if there is suspicion of fraud, unauthorized transactions, or illegal activity.

    To request a refund, please contact us via:

    • Email: support@oculusproxies.com

    In certain cases, exceptions may be considered. If you believe you are eligible despite not meeting the standard refund criteria, you can submit a request via email at support@oculusproxies.com. Be sure to provide details explaining your situation.

    Removing Credit CardIP Suspicion
    github
    Powered by Mintlify
    Assistant
    Responses are generated using AI and may contain mistakes.